- GSI: Global Retail Innovator
- Delivery Partner: TecTigers
- Regions Covered: North America, EMEA, and APAC
A leading manufacturer of stainless steel fittings, valves, and specialty products partnered with Global Retail Innovator, with TecTigers as the service delivery partner, to manage secure disposal of end-of-life IT assets. TecTigers provided specialized solutions, including data wiping, degaussing, physical destruction, and secure chain-of-custody management for 1,500 assets. With 450 assets data wiped, a 99% SLA compliance rate, and timely delivery of Certificates of Destruction and e-waste certificates, this collaboration ensured secure and compliant asset disposal across North America, Europe, and South Asia.
Deliverables: Certificates of Destruction and E-waste Certificates
SLA Agreed: 5 Business Days
- Sensitive Data Protection: Securely managing the disposal of IT assets while ensuring that sensitive corporate data was completely erased.
- Comprehensive Asset Disposal: Disposing of 1,500 assets, including servers, storage devices, and computers, with tailored methods for data wiping and destruction.
- Regulatory Compliance: Adhering to strict environmental and data protection regulations during the disposal process.
- SLA Adherence: Meeting the SLA of completing asset disposal requests within 5 business days while maintaining operational accuracy.
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- Secure Data Wiping and Degaussing
- TecTigers successfully data wiped 450 assets using advanced methods to eliminate all traces of sensitive information.
- Physical Destruction
- Ensured the complete destruction of devices through certified processes to prevent any data recovery.
- End-to-End Chain of Custody Management
- Implemented a secure chain-of-custody process to track assets from collection to final disposal, ensuring transparency and accountability.
- Regulatory Compliance Documentation
- Delivered Certificates of Destruction and e-waste certificates, providing evidence of compliance with environmental and data protection standards.
- Timely SLA Fulfillment
- Achieved a 99% SLA compliance rate, meeting the agreed 5-business-day turnaround time.
- Secure Data Wiping and Degaussing
- Enhanced Data Security
- Protected sensitive data through rigorous data wiping, degaussing, and physical destruction processes.
- Regulatory Compliance
- Met all environmental and data security regulations, evidenced by timely issuance of required certificates.
- Efficient Project Execution
- Disposed of 1,500 IT assets over 12 months, ensuring minimal disruptions to the client’s operations.
- High SLA Compliance
- Delivered a 99% compliance rate, showcasing TecTigers’ commitment to reliability and client satisfaction.
- Sustainability
- Contributed to environmental sustainability through certified e-waste management practices.
TecTigers’ secure IT asset disposal service has been instrumental in ensuring our sensitive data is protected and our environmental responsibilities are met. Their rigorous approach to data wiping, physical destruction, and compliance documentation provided us with complete peace of mind. Achieving a 99% SLA compliance rate and delivering within the 5-business-day SLA was remarkable. Their professionalism and expertise in managing the disposal of 1,500 assets, while providing Certificates of Destruction and e-waste compliance, demonstrated their commitment to excellence. We are extremely satisfied with the results.
‐ IT Operations Lead, Leading Manufacturer of Stainless Steel Fittings and Valves